Which EnHomee Dresser Recall Applies to You?

Start With the Unit in Front of You

If you bought an EnHomee dresser, do not start by searching for “the EnHomee recall.” There is no single claim path. CPSC has issued one warning and three separate recall notices involving EnHomee-branded fabric dressers: a 12-drawer warning in February 2025, a 13-drawer recall in September 2025, a 10-drawer recall in February 2026, and a 9-drawer recall in July 2026.[1][2][3][4]

The practical question is narrower: which notice matches your physical dresser, your seller, and your order date? That match controls whether there is a refund remedy, which email address to use, and what proof you must preserve before you throw anything away.

Before contacting anyone, take five minutes to collect the facts that actually decide the claim: drawer count, dimensions if available, model number if visible, purchase platform, seller name, order date, and any product listing screenshots or email receipts. A consumer-rights problem can turn into an inbox problem very quickly if the wrong recall number is attached to the request.

Match Your Dresser to the Correct CPSC Action

This is the part to slow down on. Two of the recalls use the same contact email. One uses a different email. The earlier 12-drawer action is not a recall with a secured refund path at all. Treat the CPSC notice number as the file label for your claim.

The shared EnHomee brand name is not enough to merge these files. CPSC has not formally documented a corporate relationship among Weibao, EnHomee Direct, HunanSan Tang International Trading, and Raybee-Direct. What CPSC did publish is more useful for a consumer claim anyway: product configuration, seller or channel, notice number, and remedy.

If Yours Is the 12-Drawer Dresser

CPSC Warning 25-154 covered about 3,300 tall 12-drawer fabric dressers and told consumers to stop using them immediately. CPSC also stated that the seller, Weibao, “has been uncooperative.”[1]

That language matters. A warning is not the same thing as a negotiated recall. The warning gave a stop-use and disposal instruction, but did not provide a secured refund process for this 12-drawer unit. If this is your dresser, keep your purchase records and photographs, but do not assume that the refund instructions for the 13-drawer, 10-drawer, or 9-drawer recalls apply to you.

If Yours Is the 13-Drawer Dresser

CPSC Recall 25-474 covered about 11,200 13-drawer EnHomee dressers sold by EnHomee Direct, identified in the notice with HunanSan Tang International Trading. The sales channels listed by CPSC included Amazon, Walmart, Wayfair, Shein, TikTok, Shopify, and Temu.[2]

For this recall, the contact address is [email protected].[2] Put “CPSC Recall 25-474” in the subject line, attach the order record, and include photographs showing the dresser before disposal and after the required destruction or disassembly.

If Yours Is the 10-Drawer Dresser

CPSC Recall 26-255 covered about 5,000 10-drawer EnHomee dressers sold by EnHomee Direct on Amazon. This notice gives a model identifier: 55SCWMSCXLBR.[3]

The contact address is also [email protected].[3] That overlap with the 13-drawer recall is helpful, but still label the message with the correct recall number. If the seller asks for proof, the model number and Amazon order record are the fastest way to keep the claim from being treated as a different dresser.

If Yours Is the 9-Drawer Walmart.com Dresser

CPSC Recall 26-633 is the easiest one to misroute because the notice does not publish a model number. It covers about 16,809 9-drawer fabric dressers sold by Raybee-Direct on Walmart.com, but only for orders placed before March 30, 2026.[4]

Identification has to come from the published physical details and the order record: 9 drawers, fabric construction, 15.3 inches wide, 27.5 inches high, 47.2 inches long, and 41.3 pounds.[4] If your order page, product listing, or shipping record shows matching dimensions, save screenshots before the marketplace page changes or disappears.

The contact address for this recall is [email protected], not the EnHomee Direct Gmail address used for the 13-drawer and 10-drawer recalls.[4] A Walmart.com purchase alone does not make the Gmail address correct; for this 9-drawer recall, the Raybee-Direct channel is the published path.

Why the Stability Rule Matters, Briefly

The recalled dressers were manufactured after September 1, 2023 and failed mandatory stability testing under 16 CFR part 1261, the furniture stability rule mandated by the STURDY Act.[2][3][4] That is the legal footing for the recall remedy. It is not just that a light fabric dresser might tip in ordinary use; CPSC tied these recalled units to a mandatory stability standard.

CPSC reported no injuries or deaths across the four EnHomee-related actions cited here.[1][2][3][4] That does not make the notices optional. It does mean the consumer-rights analysis should stay focused on recall eligibility and remedy mechanics rather than injury claims.

For a broader look at how recall duties and product-liability exposure can separate from the refund form a consumer actually sees, see our analysis of Amy’s lentil soup recall product liability. The same divide appears here: the federal safety notice is public, but the consumer still has to route the claim through the right seller-specific procedure.

Build the Refund File Before You Dispose of the Dresser

All three recalls require proof of disposal for a full refund, such as photos showing cut fabric or a disassembled frame.[2][3][4] That requirement is not unusual in recall administration; PIRG has described disposal proof as a common recall practice, while also noting that recall participation is often low, commonly in the 6% to 10% range.[5]

The risk is obvious: a consumer may do the safe thing first, drag the dresser to the curb, and only then learn that the seller wanted photographs showing the product and the destruction step. Do not destroy the only proof that connects your dresser to the recall.

1. Photograph the assembled dresser from the front, side, and back before taking it apart.
2. Photograph drawer count clearly enough that the seller can distinguish 13, 10, or 9 drawers.
3. For the 10-drawer unit, photograph the model number 55SCWMSCXLBR if it appears on the product, packaging, manual, or listing.
4. For the 9-drawer unit, photograph measurements if the match depends on dimensions rather than a model number.
5. Then photograph the disposal condition required by the recall, such as cut fabric or a disassembled frame.
6. Save the marketplace order page, receipt, seller name, order date, and all emails in one folder.

If the product is already disassembled, do not try to reconstruct the scene with guesswork. Photograph what remains, preserve the order record, and explain the sequence plainly in the email. Claims systems tend to punish missing documentation more than imperfect wording.

Use the Recall Number in the First Email

A clean first email reduces the number of places the claim can stall. The seller should not have to infer which notice you mean from the brand name alone.

The message itself can be short. Include your full name, mailing address, phone number, order number, purchase date, platform, seller name, dresser description, recall number, and attached photos. Ask for confirmation that the documentation is sufficient for the full refund.

Subject: Refund request — CPSC Recall [recall number] — [dresser description]

Hello,

I am requesting the refund remedy for my EnHomee dresser under CPSC Recall [recall number].

Product: [13-drawer / 10-drawer model 55SCWMSCXLBR / 9-drawer fabric dresser]
Seller/platform: [seller and marketplace]
Order number: [order number]
Order date: [date]
Purchaser name: [name]
Address: [mailing address]
Phone: [phone number]

Attached are my purchase record, product photos, and disposal photos showing [cut fabric / disassembled frame]. Please confirm whether these materials are sufficient to process the full refund.

Thank you.

For consumers handling more than one household claim or advising tenants, clients, or family members, the discipline is the same as any claims process: one unit, one evidence file, one recall number. Our Amazon Prime settlement eligibility workflow uses the same basic idea: eligibility is decided by the documents the administrator can match, not by the consumer’s general sense that the claim ought to qualify.

What Not to Mix Together

Do not send a 9-drawer Walmart.com / Raybee-Direct claim to [email protected] unless CPSC or the seller gives you a new instruction. CPSC Recall 26-633 lists [email protected].[4]

Do not treat the 12-drawer warning as if it carries the same refund remedy as the three recalls. CPSC Warning 25-154 told consumers to stop using the dresser and said the seller was uncooperative; the warning did not provide a secured refund process.[1]

Do not rely only on the word “EnHomee” in a marketplace listing. The recall path turns on the notice-specific facts: drawer count, seller or platform, model number when published, order date when required, and disposal proof.

If the Seller Does Not Respond

Give the seller a documented chance to process the refund through the correct recall path. Keep the sent email, attachments, any bounce message, any auto-reply, and any follow-up. If you call, write down the date, time, number, and what was said.

If the matched recall path fails, use CPSC’s recall complaint form and attach the same evidence file: purchase proof, product photos, disposal photos, recall number, seller contact attempt, and the address you used.[6] For a related look at regulatory backstops when recall compliance becomes the issue, see our PT Organics recall regulatory consequences analysis.

References

1. CPSC Warns Consumers to Immediately Stop Using EnHomee Tall Fabric Dressers, U.S. Consumer Product Safety Commission, Feb. 27, 2025
2. EnHomee Dressers Recalled, U.S. Consumer Product Safety Commission, Sept. 18, 2025
3. EnHomee 10-Drawer Dressers Recalled, U.S. Consumer Product Safety Commission, Feb. 5, 2026
4. EnHomee 9-Drawer Fabric Dressers Recalled, U.S. Consumer Product Safety Commission, July 23, 2026
5. Too Much to Recall, PIRG Education Fund
6. Recall Complaint Form, U.S. Consumer Product Safety Commission